NDAX Login – Log in to My Account

How to Log In — Step-by-Step

Use this quick checklist when signing into NDAX. These instructions assume you already have an NDAX account and a verified email address.

1. Open the NDAX official website or the NDAX mobile app. Ensure the URL is correct and secured (HTTPS).
2. Click Sign In or Log In and enter your registered email address and password.
3. If you have two-factor authentication (2FA) enabled, enter the code from your authenticator app or security key when prompted.
4. Check the device and location prompt. Approve only recognized devices and locations.
5. After logging in, review recent account activity and active sessions in your account settings.

Tip: Prefer an authenticator app (e.g., Authy, Google Authenticator) or a hardware security key over SMS-based 2FA for stronger protection.

Security Tips

Keeping your NDAX account secure requires both technical and behavioral precautions. Implement the following best practices:

• Enable 2FA: Use an authenticator app or hardware security key instead of SMS when possible.
• Strong password: Use a long, unique password stored in a reputable password manager.
• Secure email: Protect the email linked to your NDAX account using 2FA and a unique password.
• Beware of phishing: Type the NDAX URL directly or use a bookmark. Avoid login links in unsolicited emails.
• Device safety: Keep your operating system, browser, and NDAX app updated. Avoid public or unsecured Wi‑Fi when performing sensitive actions.
• Limit API keys: If you use API access, scope keys tightly and do not enable withdrawal permissions unless necessary.

Account Recovery — If You Lose Access

If you lose access to your 2FA device or cannot log in, follow these general steps to recover your account:

1. Attempt to restore your authenticator from a backup or migration option if you previously enabled one.
2. Visit the official NDAX support portal and follow the account recovery process — initiate recovery from the verified site only.
3. Prepare identity verification documents (government ID, proof of address) if NDAX requests them. Share them only through NDAX's verified secure channels.
4. Never disclose your password or private keys to anyone, even if they claim to be support staff; legitimate support will never ask for your password or full private keys.

Recovery timelines depend on verification steps. Keeping backup codes and secure recovery options reduces downtime.

Phishing & Scam Alerts

Phishing is a common method attackers use to steal credentials. Be alert for these signs:

• Emails or messages asking you to provide passwords, 2FA codes, or private keys.
• URLs with misspellings or unfamiliar domains that resemble NDAX.
• Urgent or threatening messages that pressure immediate action.

If you receive a suspicious message, do not click links or reply. Report it to NDAX via their official support channels and delete the message.

Staffing & Support Guidance

When contacting support, have your registered email, screenshots of error messages, and any relevant transaction IDs ready. Only provide documents through NDAX's secure upload links when requested.

Disclaimer

Important: This page provides general guidance about accessing and securing an NDAX account and is for informational purposes only. It is not official NDAX documentation, legal, financial, or security advice. Always use NDAX's official website or mobile app and follow NDAX's published procedures. Never share your password, two-factor authentication codes, private keys, or recovery phrases with anyone. If you believe your account has been compromised, contact NDAX through their verified support portal immediately.